Privacy Policy

Your Privacy Matters

At ValueGuard Germantown Fencing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

By using our website and services, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

When you request a quote or contact us, we collect information you voluntarily provide, such as:

• Your name
• Email address
• Phone number
• Property address
• Project details and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages

How We Use Your Information

We use the information we collect to:

• Provide you with accurate project estimates
• Schedule and complete your fence installation or repair
• Communicate with you about your project
• Answer your questions and provide customer support
• Improve our website and services
• Send you updates about your project (we will not send marketing emails unless you opt in)

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Secure storage of customer information
• Limited access to personal data (only authorized staff)
• Regular review of our security practices

However, no method of transmission over the internet is 100 percent secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• With contractors or suppliers directly involved in your project
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, but this may affect some features of our website.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps or form services). These third parties have their own privacy policies, and we are not responsible for their practices.

We recommend reviewing the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

• Request access to the personal information we have about you
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with a new "Last updated" date. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

ValueGuard Germantown Fencing
20251 Century Blvd Suite 227
Germantown, MD 20874
Phone: (301) 746-0638
Email: contact@germantownfencing.com